Amadeus breach exposes 92,000 Japan Airlines customer records
Japan Airlines said a breach at Amadeus’s Passenger Service System exposed data on about 92,000 JAL customers, putting a JAL-specific figure on an incident previously reported to involve records at both JAL and Japan Transocean Air.
The exposed records included names, reservation codes and flight details. For about 2,000 JAL customers, they also included passport and frequent-flyer numbers, email addresses and phone numbers. JAL said credit-card data and flight operations were unaffected. Reservation and itinerary details could make follow-up impersonation attempts more convincing.
Because Amadeus holds reservation data for multiple airlines, a provider-side breach can expose passengers even when an airline’s own systems and operations remain intact. The reporting does not establish access to airline control systems.